Since our beginnings, Ampersand has retained a small company environment that’s big on leveraging the latest disruptive technologies to transform customer call center operations. Our experienced, technically proficient team holds an impressive track record in keeping customers current by expanding the capabilities of today’s processors, networking components, and cloud services while consistently maintaining an enterprise-class stable platform with our patented software suite.


We’re growing. As technology evolves, so too has our drive to bring our secure, scalable, enterprise-grade CPaaS to more contact centers. Kaliope’s stability is second to none, and with the growing demand for versatile, cost-effective and easily upgradeable solutions, there is tremendous opportunity to expand our team and level of customer delight.


We’re flexible. With a distributed team model, most Ampersand employees have the ability to work at home or collaborate face to face at our office space in the UMass Lowell Innovation Hub (iHub). Further, iHub is part of the Workbar Partner Network of coworking spaces, which gives us access to additional shared office space locations across Massachusetts.


We take care to ensure our virtual and physical work environments provide ample tools for collaboration and support. We’ve adopted an agile development process using Atlassian Jira, Bitbucket, and Confluence for project coordination; and Google G-Suite and Slack for coordination, including daily scrums via Google hangouts.


We’re competitive. We’re big believers of a work-life balance that allows you to grow professionally and achieve personal pursuits. In addition to a highly flexible work environment and the latest tech at your fingertips, Ampersand offers a market-competitive salary and benefits package.


We're growing.  Our Engineering team currently has an opening for a VoIP Deployment/Support Engineer.  We invite qualified candidates to contact us to discuss this opportunity.


For information on our current job openings, please contact us at 


Ampersand, Inc. is committed to creating a diverse and inclusive work environment in which employees are recognized for their individual contributions. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, marital status, ancestry, pregnancy, veteran status, or any other status protected by law. Offers of employment will be conditioned upon satisfactory results of  a background check. The contents of Ampersand’s job descriptions and job postings are subject to change at any time. Qualified applicants who require reasonable accommodation in the application process should contact the CEO or COO. 

Copyright © 2018 Ampersand, Inc. Kaliope is a trademark of Ampersand, Inc., registered in the U.S. Patent and Trademark Office.     PO Box 670 • Carlisle, MA 01741