Ampersand, Inc. Joins the UMass Lowell Innovation Hub

February 2017

Ampersand, Inc., a provider of highly scalable VoIP telephony cloud solutions, announced the opening of a new office located at the UMass Lowell Innovation Hub.


With its spacious, state-of-the-art floor plan, the Innovation Hub provides 24-hour access to office amenities, support services and a prototyping lab. Its open structure offers a dynamic setting for technology companies and established manufacturing partners to explore synergies and collaborate. It is located at 110 Canal Street in the heart of Lowell’s newly named Hamilton Canal Innovation District.


“We’re pleased to welcome Ampersand to our growing community of technology-based startups here at the UMass Lowell Innovation Hub,” said iHub Director Tom O’Donnell. “Through their membership, the Ampersand team will have access to a comprehensive suite of services, programs, opportunities for collaboration and resources to nurture their entrepreneurial vision and support their technology commercialization efforts.”


Ampersand opened its iHub office in January and immediately began to reap the benefits of its new locale.


“The Innovation Hub offers a flexible environment for us to work in a central location,” said Stephen Smith, CEO of Ampersand, Inc. “With up-close access to a rich diversity of research as well as technical and business resources, we have tremendous opportunity to grow our team and our business.”


About the UMass Lowell Innovation Hub

Located in downtown Lowell's vibrant Hamilton Canal Innovation District, UMass Lowell's Innovation Hub provides access to private and coworking spaces, meeting and event locations, a prototyping and fabrication lab, support services and much more. UMass Lowell is a national research university delivering high-quality educational programs, vigorous hands-on learning and personal attention from leading faculty and staff to its more than 17,750 students. Learn more at


About Ampersand

Ampersand is a provider of highly scalable VoIP telephony cloud solutions and sophisticated call analytics that transform enterprise call centers with reliable performance, low costs, and accurate results. The Kaliope® software suite powers more than 50 U.S. call centers representing 2,000 agents and over 10 million minutes of calls per month in regulated industries including Accounts Receivable Management and Healthcare Revenue Cycle Management.

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Kaliope is a trademark of Ampersand, Inc.



Stephen Smith, CEO

Ampersand, Inc.

(978) 369-1334,

Copyright © 2018 Ampersand, Inc. Kaliope is a trademark of Ampersand, Inc., registered in the U.S. Patent and Trademark Office.     PO Box 670 • Carlisle, MA 01741